What We Collect and Why We Collect It
When you register an account with us, we collect your name, contact number, email address and the payment wallet details you provide — whether that is your JazzCash mobile number, your Easypaisa account or your Raast-linked bank handle. We use this to verify your identity, process
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deposits and withdrawals, and keep your account secure. Transaction records tied to your JazzCash or Easypaisa activity are retained for the period required to resolve disputes and comply with applicable financial record-keeping obligations. We also collect device identifiers and IP addresses to detect irregular login attempts
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and protect your account from unauthorised access. If you contact our support team, that conversation log is stored against your account so follow-up queries are handled without you repeating yourself. We do not sell your personal data to third parties. Data sharing is limited to payment
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processors — including the operators of JazzCash, Easypaisa and Raast rails — fraud prevention services and any authority that has a lawful basis to request it under applicable local law. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.