Our Legal Position and Your Account Rights
Opening an account with us means you accept the terms described here. We collect only the account information needed to verify your identity, process your withdrawals, and maintain a record of your transaction history. When you deposit via JazzCash, Easypaisa, or Raast, that transaction data is
-
1
retained as required by our payment-processing obligations — we do not store your wallet PIN or mobile banking credentials at any point. Your account information is never sold to third parties. We use industry-standard encryption across all account and payment data flows. If you believe your
-
2
account has been accessed without your authorisation, you can flag it through our support channel and we will place an immediate hold on withdrawal requests while the review is active. Eligibility to hold an account is subject to local law in Pakistan; if your region restricts
-
3
access, you are not permitted to create or maintain an account. We reserve the right to close accounts that breach these conditions, including accounts opened from ineligible regions. Policy updates are communicated by in-account notice, and continued use after notice constitutes acceptance.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.